SHIPPING & RETURNS

 
 

SHIPPING POLICY

 

U.S. Domestic Shipping

You should receive your order within two (2) to seven (7) business days (excluding legal U.S. holidays) after it is processed. Please notify us at orders@wearguillermo.com if your shipping or billing information needs to be updated or corrected. You are responsible for providing accurate shipping and billing information to us prior to our shipment of your order.

You will receive an automatically generated email once your order ships notifying you of the relevant tracking number(s).


International Shipping

We ship to any country in the world that FedEx services. International shipping is calculated by FedEx based on the weight of the items purchased. We ship most international orders within two (2) business days; however, transit times can vary depending on the policies and infrastructure of the destination country. If you have any questions about placing an international order, you can send us an email at orders@wearguillermo.com.


Customer Satisfaction

At Guillermo, we stand behind the quality of our products, and we make things right if you are not satisfied with your purchase. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions in the Return Policy.

 

RETURN POLICY

 
 

Items purchased from WEARGUILLERMO.COM may be returned for a full refund to the original form of payment if returned within 14 days of receipt by mail. Please note GUILLERMO will not accept a return on merchandise that has been washed, worn, damaged after receipt or missing the original tags. Any product that is damaged upon receipt must be reported to Customer Service within 48 hours of delivery or return may not be approved.

Return approval is at the discretion of our operations team and GUILLERMO reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer. To ensure a positive experience for all of our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future return transactions from such customers at wearguillermo.com.

To process a return, please contact us at orders@wearguillermo.com

Measurements

  Collar Shoulder Chest Waist Hips Shirt Length Sleeve Length
S 17"
43cm
18"
46cm
39"
99cm
39"
99cm
41"
104cm
29"
47cm
35"
89cm
M 17.5"
44cm
18.5"
47cm
41"
104cm
41"
104cm
43"
109cm
30"
76cm
35.5"
90cm
L 18.5"
47cm
19"
48cm
43"
109cm
43"
109cm
45"
114cm
31"
79cm
36.5"
93cm
XL 19.25"
49cm
21"
53cm
46.5"
118cm
46.5"
118cm
49"
124cm
31.5"
80cm
38.25"
97cm
XXL 19.75"
50cm
21.5"
55cm
48"
122cm
48"
122cm
50.5"
128cm
32.5"
83cm
39"
99cm

Sizing Conversions

Guillermo /
US
EU UK Japan  
S 46 36 M  
M 48 38 M  
L 50 40 L  
XL 52 42 L  
XXL 54 44 LL